When I had Charlie’s job (Client Services Representative) before moving to Nashville, my favorite part of the work was interacting with clients and their families and helping them know they were not alone. I can really relate to feeling overwhelmed when trying to choose a treatment program, understand the financials of getting help, and survive a crisis. When your counselor is in-session, I can help. When you need to work but a dozen calls need to be made to determine “next steps” for treatment, I can help. When you’re so anxious and afraid that you don’t feel confident that you understand the answers to your questions, I can help. And I love it!